Cookie Policy

1. Introduction

This Cookie Policy explains how Malex Software SRL ("Company", "we", "us", or "our") uses cookies and similar technologies when you visit our website at dokkio.io and use our Dokkio service ("Service").

This policy should be read alongside our Privacy Policy and Terms of Service.

2. Company Information

3. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

We use cookies and similar technologies (collectively referred to as "cookies" in this policy) to enhance your experience on our website and service.

4. Types of Cookies We Use

4.1 Essential Cookies

Essential cookies include:

• Authentication cookies (to keep you logged in)
• Security cookies (to protect against cross-site request forgery)
• Load balancing cookies (to distribute requests across servers)
• Session cookies (to maintain your session state)

4.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• User preferences (theme, language, dashboard layout)
• Form data (to remember information you've entered)
• Feature toggles (to provide personalized experience)

4.3 Analytics Cookies

Analytics cookies help us:

• Count visits and traffic sources
• Measure and improve performance
• Understand which features are most popular
• Identify technical issues

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They include:

• Authentication session cookies
• Security tokens
• Temporary form data

5.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them:

• Remember login (up to 30 days)
• User preferences (up to 1 year)
• Analytics data (up to 2 years)

6. Third-Party Cookies

We may use third-party services that set cookies on our behalf:

6.1 Authentication Services

• Authentication Provider: For secure user login and session management

6.2 Content Delivery

• CDN Services: For faster content delivery and website performance

These third parties are bound by their own privacy policies and cookie policies. We recommend reviewing their policies for more information.

7. Managing Cookies

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Delete all cookies
• Block all cookies
• Allow cookies from specific sites only
• Block third-party cookies
• Clear cookies on browser exit

7.2 Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

8. Legal Basis for Cookie Use

8.1 Essential Cookies

We use essential cookies based on our legitimate interest in providing a secure and functional service. These cookies are necessary for the performance of our contract with you.

8.2 Non-Essential Cookies

We use functional and analytics cookies based on your consent or our legitimate interest in improving our service. You can withdraw consent at any time by adjusting your browser settings.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions about our use of cookies, please contact us: